Privacy & Terms
Last updated: April 25, 2026
Privacy Policy
Beth's Clean Bloom respects your privacy. Here is plain-English what we collect and what we do with it.
What we collect
- Information you give us when you fill out a booking or contact form: name, phone, email, address, ZIP, and what you tell us about your home.
- Standard website analytics through Google Analytics 4: anonymous aggregate data about which pages are visited and from where. No personal identifiers.
What we do with it
- Reply to your message and schedule a clean.
- Send you appointment reminders and quotes.
- Improve the website based on what people are looking at.
What we do not do
- Sell your information. Ever. To anyone.
- Send marketing emails unless you specifically signed up for them.
- Share your information with third parties except as needed to provide service (for example, payment processors when you pay by card).
Cookies
We use minimal cookies for analytics. You can disable them in your browser settings without affecting any feature of the site.
Your rights
You can ask us at any time what information we have about you, ask us to correct it, or ask us to delete it. Email bethscleanbloom@gmail.com and we will respond within seven days.
Terms of Service
Scheduling
Cleans are scheduled in advance and confirmed by text or email. We arrive within a fifteen-minute window of the start time. If we are running late, you will hear from us before the window opens.
Cancellations
Free cancellations or reschedules with at least twenty-four hours of notice. Same-day cancellations are charged at fifty percent of the booked rate to cover the gap in our schedule. If we cancel, no charge.
Payment
Due the day of the clean. Cash, check, Venmo, Zelle, or card. Recurring customers can opt into automatic payments after the first visit.
Damage
If we damage something while cleaning, tell us within twenty-four hours and we will make it right. Tell us during the walkthrough about anything fragile or off-limits so we know not to touch it.
Satisfaction
If something is missed or not done to your standard, tell us within twenty-four hours and we will come back and fix it at no charge. We would rather hear about it.
What we will not do
- Hazardous cleanups (mold remediation, biohazard, sewage).
- Pet accidents older than twenty-four hours.
- Climbing on roofs, getting on top of bookcases or wardrobes, or anything that requires more than a small step stool.
- Move heavy furniture (we clean around or under what you have moved for us).
Contact
Questions about either policy: bethscleanbloom@gmail.com or (724) 494-4690.